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1. What types of products do you offer?

We offer a range of high-quality hair care products, including shampoos, conditioners, hair tonics, and styling products. Our formulations are designed to nourish, protect, and enhance the natural beauty of your hair.

2. How do I place an order?

To place an order, simply browse our product selection on our website, add your desired items to your cart, and proceed to checkout. You will be prompted to create an account or log in if you already have one.

3. Do you ship internationally?

Currently, we primarily ship within Singapore. We are working on expanding our shipping options in the future. Please check back for updates regarding international shipping.

4. How long will it take for my order to arrive?

Orders typically take 3-7 Business Days to be processed and shipped. Delivery times may vary depending on your location and selected shipping method.

5. What payment methods do you accept?

We accept various payment methods, including major credit and debit cards and other electronic payment options. All transactions are processed securely.

6. What is your return policy?

We accept returns of unopened and unused products within 7 days from the date of delivery. For more details on how to initiate a return, please refer to our Return Policy section on our website.

7. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order status on the shipping provider's website.

8. Do you offer any discounts or promotions?

Yes! We regularly run promotions and discounts. To stay updated on our latest offers, subscribe to our newsletter and follow us on our social media platforms.

9. Are your products suitable for all hair types?

Yes, our products are formulated to cater to a variety of hair types and concerns. Whether you have curly, straight, dry, or oily hair, we have products designed to meet your needs.

10. Can I create an account on your website?

Yes, you can create an account on our website to enjoy a seamless shopping experience. Having an account allows you to track your orders, save your favorite products, and receive exclusive offers.

11. Where can I find your products?

Our products are available for purchase directly on our website. You can also find us on e-commerce platforms such as Shopee.

12. Do you test your products on animals?

At Cleansh, we are committed to cruelty-free practices. We do not test our products on animals, and we strive to use ethically sourced ingredients.